Merge pull request #170 from BEDOLAGA-DEV/feat/user-tickets-inline-chat

feat: inline ticket chat in admin user detail
This commit is contained in:
Egor
2026-02-07 05:30:53 +03:00
committed by GitHub

View File

@@ -11,7 +11,8 @@ import {
type PanelSyncStatusResponse,
type UpdateSubscriptionRequest,
} from '../api/adminUsers';
import { adminApi, type AdminTicket } from '../api/admin';
import { adminApi, type AdminTicket, type AdminTicketDetail } from '../api/admin';
import { ticketsApi } from '../api/tickets';
import { AdminBackButton } from '../components/admin';
import { createNumberInputHandler, toNumber } from '../utils/inputHelpers';
@@ -109,6 +110,12 @@ export default function AdminUserDetail() {
const [tickets, setTickets] = useState<AdminTicket[]>([]);
const [ticketsLoading, setTicketsLoading] = useState(false);
const [ticketsTotal, setTicketsTotal] = useState(0);
const [selectedTicketId, setSelectedTicketId] = useState<number | null>(null);
const [selectedTicket, setSelectedTicket] = useState<AdminTicketDetail | null>(null);
const [ticketDetailLoading, setTicketDetailLoading] = useState(false);
const [replyText, setReplyText] = useState('');
const [replySending, setReplySending] = useState(false);
const messagesEndRef = useRef<HTMLDivElement | null>(null);
// Subscription form
const [subAction, setSubAction] = useState<string>('extend');
@@ -165,6 +172,45 @@ export default function AdminUserDetail() {
}
}, [userId]);
const loadTicketDetail = useCallback(async (ticketId: number) => {
try {
setTicketDetailLoading(true);
const data = await adminApi.getTicket(ticketId);
setSelectedTicket(data);
} catch (error) {
console.error('Failed to load ticket detail:', error);
} finally {
setTicketDetailLoading(false);
}
}, []);
const handleTicketReply = async () => {
if (!selectedTicketId || !replyText.trim()) return;
setReplySending(true);
try {
await adminApi.replyToTicket(selectedTicketId, replyText);
setReplyText('');
await loadTicketDetail(selectedTicketId);
await loadTickets();
} catch (error) {
console.error('Failed to reply:', error);
} finally {
setReplySending(false);
}
};
useEffect(() => {
if (selectedTicketId) {
loadTicketDetail(selectedTicketId);
}
}, [selectedTicketId, loadTicketDetail]);
useEffect(() => {
if (selectedTicket && messagesEndRef.current) {
messagesEndRef.current.scrollIntoView({ behavior: 'smooth' });
}
}, [selectedTicket]);
useEffect(() => {
if (!userId || isNaN(userId)) {
navigate('/admin/users');
@@ -1037,7 +1083,157 @@ export default function AdminUserDetail() {
{/* Tickets Tab */}
{activeTab === 'tickets' && (
<div className="space-y-4">
{ticketsLoading ? (
{selectedTicketId ? (
/* Ticket Chat View */
ticketDetailLoading ? (
<div className="flex items-center justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
) : selectedTicket ? (
<div className="space-y-4">
{/* Chat header */}
<div className="flex items-center gap-3">
<button
onClick={() => {
setSelectedTicketId(null);
setSelectedTicket(null);
}}
className="flex h-8 w-8 shrink-0 items-center justify-center rounded-lg bg-dark-800 transition-colors hover:bg-dark-700"
>
<svg
className="h-4 w-4 text-dark-400"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={2}
>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M15.75 19.5L8.25 12l7.5-7.5"
/>
</svg>
</button>
<div className="min-w-0 flex-1">
<div className="truncate font-medium text-dark-100">
#{selectedTicket.id} {selectedTicket.title}
</div>
<div className="flex items-center gap-2 text-xs text-dark-500">
<span
className={`rounded-full border px-1.5 py-0.5 ${
{
open: 'border-blue-500/30 bg-blue-500/20 text-blue-400',
pending: 'border-warning-500/30 bg-warning-500/20 text-warning-400',
answered: 'border-success-500/30 bg-success-500/20 text-success-400',
closed: 'border-dark-500 bg-dark-600 text-dark-400',
}[selectedTicket.status] || 'border-dark-500 bg-dark-600 text-dark-400'
}`}
>
{selectedTicket.status}
</span>
<span>{formatDate(selectedTicket.created_at)}</span>
</div>
</div>
</div>
{/* Messages */}
<div className="scrollbar-hide max-h-[60vh] space-y-3 overflow-y-auto rounded-xl bg-dark-800/30 p-3">
{selectedTicket.messages.map((msg) => (
<div
key={msg.id}
className={`rounded-xl p-3 ${
msg.is_from_admin
? 'ml-6 border border-accent-500/20 bg-accent-500/10'
: 'mr-6 border border-dark-700/30 bg-dark-800/50'
}`}
>
<div className="mb-1 flex items-center justify-between">
<span
className={`text-xs font-medium ${msg.is_from_admin ? 'text-accent-400' : 'text-dark-400'}`}
>
{msg.is_from_admin
? t('admin.tickets.adminLabel')
: t('admin.tickets.userLabel')}
</span>
<span className="text-xs text-dark-500">
{formatDate(msg.created_at)}
</span>
</div>
<p className="whitespace-pre-wrap text-sm text-dark-200">
{msg.message_text}
</p>
{msg.has_media && msg.media_file_id && (
<div className="mt-2">
{msg.media_type === 'photo' ? (
<img
src={ticketsApi.getMediaUrl(msg.media_file_id)}
alt={msg.media_caption || ''}
className="max-h-48 max-w-full rounded-lg"
/>
) : (
<a
href={ticketsApi.getMediaUrl(msg.media_file_id)}
target="_blank"
rel="noopener noreferrer"
className="inline-flex items-center gap-1 rounded-lg bg-dark-700 px-2 py-1 text-xs text-dark-200 hover:bg-dark-600"
>
{msg.media_caption || msg.media_type}
</a>
)}
{msg.media_caption && msg.media_type === 'photo' && (
<p className="mt-1 text-xs text-dark-400">{msg.media_caption}</p>
)}
</div>
)}
</div>
))}
<div ref={messagesEndRef} />
</div>
{/* Reply form */}
{selectedTicket.status !== 'closed' && (
<div className="flex gap-2">
<textarea
value={replyText}
onChange={(e) => setReplyText(e.target.value)}
placeholder={t('admin.tickets.replyPlaceholder')}
rows={2}
className="input flex-1 resize-none"
onKeyDown={(e) => {
if (e.key === 'Enter' && !e.shiftKey) {
e.preventDefault();
handleTicketReply();
}
}}
/>
<button
onClick={handleTicketReply}
disabled={!replyText.trim() || replySending}
className="shrink-0 self-end rounded-lg bg-accent-500 px-4 py-2 text-sm text-white transition-colors hover:bg-accent-600 disabled:opacity-50"
>
{replySending ? (
<div className="h-4 w-4 animate-spin rounded-full border-2 border-white/30 border-t-white" />
) : (
<svg
className="h-5 w-5"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={2}
>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M6 12L3.269 3.126A59.768 59.768 0 0121.485 12 59.77 59.77 0 013.27 20.876L5.999 12zm0 0h7.5"
/>
</svg>
)}
</button>
</div>
)}
</div>
) : null
) : ticketsLoading ? (
<div className="flex items-center justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
@@ -1074,7 +1270,7 @@ export default function AdminUserDetail() {
return (
<button
key={ticket.id}
onClick={() => navigate(`/admin/tickets?ticket=${ticket.id}`)}
onClick={() => setSelectedTicketId(ticket.id)}
className="w-full rounded-xl bg-dark-800/50 p-4 text-left transition-colors hover:bg-dark-700/50"
>
<div className="mb-2 flex items-center justify-between">