mirror of
https://github.com/chillpadclub/bedolaga-cabinet.git
synced 2026-07-28 09:33:46 +00:00
743 lines
29 KiB
TypeScript
743 lines
29 KiB
TypeScript
import { useState, useRef } from 'react'
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import { useQuery, useMutation, useQueryClient } from '@tanstack/react-query'
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import { useTranslation } from 'react-i18next'
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import { ticketsApi } from '../api/tickets'
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import { infoApi } from '../api/info'
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import type { TicketDetail, TicketMessage } from '../types'
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const PlusIcon = () => (
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<svg className="w-5 h-5" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={2}>
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<path strokeLinecap="round" strokeLinejoin="round" d="M12 4.5v15m7.5-7.5h-15" />
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</svg>
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)
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const SendIcon = () => (
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<svg className="w-4 h-4" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={2}>
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<path strokeLinecap="round" strokeLinejoin="round" d="M6 12L3.269 3.126A59.768 59.768 0 0121.485 12 59.77 59.77 0 013.27 20.876L5.999 12zm0 0h7.5" />
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</svg>
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)
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const ImageIcon = () => (
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<svg className="w-5 h-5" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={2}>
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<path strokeLinecap="round" strokeLinejoin="round" d="M2.25 15.75l5.159-5.159a2.25 2.25 0 013.182 0l5.159 5.159m-1.5-1.5l1.409-1.409a2.25 2.25 0 013.182 0l2.909 2.909m-18 3.75h16.5a1.5 1.5 0 001.5-1.5V6a1.5 1.5 0 00-1.5-1.5H3.75A1.5 1.5 0 002.25 6v12a1.5 1.5 0 001.5 1.5zm10.5-11.25h.008v.008h-.008V8.25zm.375 0a.375.375 0 11-.75 0 .375.375 0 01.75 0z" />
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</svg>
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)
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const CloseIcon = () => (
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<svg className="w-4 h-4" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={2}>
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<path strokeLinecap="round" strokeLinejoin="round" d="M6 18L18 6M6 6l12 12" />
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</svg>
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)
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// Media attachment state
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interface MediaAttachment {
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file: File
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preview: string
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uploading: boolean
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fileId?: string
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error?: string
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}
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// Message media display component
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function MessageMedia({ message, t }: { message: TicketMessage; t: (key: string) => string }) {
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const [imageLoaded, setImageLoaded] = useState(false)
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const [imageError, setImageError] = useState(false)
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const [showFullImage, setShowFullImage] = useState(false)
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if (!message.has_media || !message.media_file_id) {
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return null
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}
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const mediaUrl = ticketsApi.getMediaUrl(message.media_file_id)
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if (message.media_type === 'photo') {
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return (
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<>
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<div className="mt-3 relative">
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{!imageLoaded && !imageError && (
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<div className="w-full h-48 bg-dark-700 rounded-lg animate-pulse flex items-center justify-center">
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<div className="w-6 h-6 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
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</div>
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)}
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{imageError ? (
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<div className="w-full h-32 bg-dark-700 rounded-lg flex items-center justify-center text-dark-400 text-sm">
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{t('support.imageLoadFailed')}
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</div>
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) : (
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<img
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src={mediaUrl}
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alt={message.media_caption || 'Attached image'}
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className={`max-w-full max-h-64 rounded-lg cursor-pointer hover:opacity-90 transition-opacity ${imageLoaded ? '' : 'hidden'}`}
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onLoad={() => setImageLoaded(true)}
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onError={() => setImageError(true)}
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onClick={() => setShowFullImage(true)}
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/>
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)}
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{message.media_caption && (
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<p className="text-xs text-dark-400 mt-1">{message.media_caption}</p>
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)}
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</div>
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{/* Full image modal */}
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{showFullImage && (
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<div
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className="fixed inset-0 z-50 bg-black/90 flex items-center justify-center p-4"
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onClick={() => setShowFullImage(false)}
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>
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<button
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className="absolute top-4 right-4 text-white/70 hover:text-white"
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onClick={() => setShowFullImage(false)}
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>
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<CloseIcon />
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</button>
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<img
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src={mediaUrl}
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alt={message.media_caption || 'Attached image'}
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className="max-w-full max-h-full object-contain"
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/>
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</div>
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)}
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</>
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)
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}
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// For documents/videos - show download link
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return (
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<div className="mt-3">
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<a
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href={mediaUrl}
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target="_blank"
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rel="noopener noreferrer"
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className="inline-flex items-center gap-2 px-3 py-2 bg-dark-700 hover:bg-dark-600 rounded-lg text-sm text-dark-200 transition-colors"
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>
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<svg className="w-4 h-4" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={2}>
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<path strokeLinecap="round" strokeLinejoin="round" d="M19.5 14.25v-2.625a3.375 3.375 0 00-3.375-3.375h-1.5A1.125 1.125 0 0113.5 7.125v-1.5a3.375 3.375 0 00-3.375-3.375H8.25m.75 12l3 3m0 0l3-3m-3 3v-6m-1.5-9H5.625c-.621 0-1.125.504-1.125 1.125v17.25c0 .621.504 1.125 1.125 1.125h12.75c.621 0 1.125-.504 1.125-1.125V11.25a9 9 0 00-9-9z" />
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</svg>
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{message.media_caption || `Download ${message.media_type}`}
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</a>
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</div>
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)
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}
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export default function Support() {
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const { t } = useTranslation()
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const queryClient = useQueryClient()
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const [selectedTicket, setSelectedTicket] = useState<TicketDetail | null>(null)
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const [showCreateForm, setShowCreateForm] = useState(false)
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const [newTitle, setNewTitle] = useState('')
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const [newMessage, setNewMessage] = useState('')
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const [replyMessage, setReplyMessage] = useState('')
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// Media attachment states
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const [createAttachment, setCreateAttachment] = useState<MediaAttachment | null>(null)
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const [replyAttachment, setReplyAttachment] = useState<MediaAttachment | null>(null)
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const createFileInputRef = useRef<HTMLInputElement>(null)
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const replyFileInputRef = useRef<HTMLInputElement>(null)
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// Get support configuration
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const { data: supportConfig, isLoading: configLoading } = useQuery({
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queryKey: ['support-config'],
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queryFn: infoApi.getSupportConfig,
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})
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const { data: tickets, isLoading } = useQuery({
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queryKey: ['tickets'],
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queryFn: () => ticketsApi.getTickets({ per_page: 20 }),
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enabled: supportConfig?.tickets_enabled === true,
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})
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const { data: ticketDetail, isLoading: detailLoading } = useQuery({
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queryKey: ['ticket', selectedTicket?.id],
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queryFn: () => ticketsApi.getTicket(selectedTicket!.id),
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enabled: !!selectedTicket,
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})
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// Handle file selection
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const handleFileSelect = async (
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file: File,
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setAttachment: (a: MediaAttachment | null) => void
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) => {
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// Validate file type
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const allowedTypes = ['image/jpeg', 'image/png', 'image/gif', 'image/webp']
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if (!allowedTypes.includes(file.type)) {
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setAttachment({
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file,
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preview: '',
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uploading: false,
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error: t('support.invalidFileType') || 'Invalid file type. Use JPEG, PNG, GIF, or WebP.',
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})
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return
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}
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// Validate file size (10MB)
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if (file.size > 10 * 1024 * 1024) {
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setAttachment({
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file,
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preview: '',
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uploading: false,
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error: t('support.fileTooLarge') || 'File is too large. Maximum size is 10MB.',
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})
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return
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}
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// Create preview
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const preview = URL.createObjectURL(file)
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setAttachment({ file, preview, uploading: true })
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try {
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const result = await ticketsApi.uploadMedia(file, 'photo')
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setAttachment({
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file,
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preview,
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uploading: false,
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fileId: result.file_id,
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})
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} catch (error) {
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setAttachment({
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file,
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preview,
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uploading: false,
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error: t('support.uploadFailed') || 'Failed to upload image',
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})
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}
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}
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const createMutation = useMutation({
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mutationFn: async () => {
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const media = createAttachment?.fileId
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? {
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media_type: 'photo',
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media_file_id: createAttachment.fileId,
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}
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: undefined
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return ticketsApi.createTicket(newTitle, newMessage, media)
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},
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onSuccess: (ticket) => {
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queryClient.invalidateQueries({ queryKey: ['tickets'] })
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setShowCreateForm(false)
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setNewTitle('')
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setNewMessage('')
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setCreateAttachment(null)
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setSelectedTicket(ticket)
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},
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})
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const replyMutation = useMutation({
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mutationFn: async () => {
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const media = replyAttachment?.fileId
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? {
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media_type: 'photo',
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media_file_id: replyAttachment.fileId,
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}
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: undefined
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return ticketsApi.addMessage(selectedTicket!.id, replyMessage, media)
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},
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onSuccess: () => {
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queryClient.invalidateQueries({ queryKey: ['ticket', selectedTicket?.id] })
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setReplyMessage('')
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setReplyAttachment(null)
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},
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})
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const getStatusBadge = (status: string) => {
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switch (status) {
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case 'open':
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return 'badge-info'
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case 'answered':
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return 'badge-success'
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case 'pending':
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return 'badge-warning'
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case 'closed':
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return 'badge-neutral'
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default:
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return 'badge-neutral'
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}
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}
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const getStatusLabel = (status: string) => {
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return t(`support.status.${status}`) || status
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}
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// Show loading while checking configuration
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if (configLoading) {
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return (
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<div className="flex items-center justify-center py-24">
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<div className="w-8 h-8 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
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</div>
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)
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}
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// If tickets are disabled, show redirect message
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if (supportConfig && !supportConfig.tickets_enabled) {
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console.log('[Support] Tickets disabled, config:', supportConfig)
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const getSupportMessage = () => {
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console.log('[Support] Getting support message for type:', supportConfig.support_type)
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if (supportConfig.support_type === 'profile') {
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const supportUsername = supportConfig.support_username || '@support'
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console.log('[Support] Opening profile:', supportUsername)
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return {
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title: t('support.ticketsDisabled'),
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message: t('support.contactSupport', { username: supportUsername }),
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buttonText: t('support.contactUs'),
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buttonAction: () => {
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console.log('[Support] Button clicked, opening:', supportUsername)
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const webApp = window.Telegram?.WebApp
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// Extract username without @
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const username = supportUsername.startsWith('@')
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? supportUsername.slice(1)
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: supportUsername
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// Try different URL formats
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const telegramUrl = `tg://resolve?domain=${username}`
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const webUrl = `https://t.me/${username}`
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console.log('[Support] Telegram URL:', telegramUrl)
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console.log('[Support] Web URL:', webUrl)
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console.log('[Support] WebApp methods:', {
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openTelegramLink: !!webApp?.openTelegramLink,
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openLink: !!webApp?.openLink,
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})
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// Try openTelegramLink first (for tg:// links)
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if (webApp?.openTelegramLink) {
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console.log('[Support] Using openTelegramLink with web URL')
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try {
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webApp.openTelegramLink(webUrl)
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return
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} catch (e) {
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console.error('[Support] openTelegramLink failed:', e)
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}
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}
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// Fallback to openLink
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if (webApp?.openLink) {
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console.log('[Support] Using openLink')
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try {
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webApp.openLink(webUrl)
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return
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} catch (e) {
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console.error('[Support] openLink failed:', e)
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}
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}
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// Last resort - window.open
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console.log('[Support] Using window.open')
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window.open(webUrl, '_blank')
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},
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}
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}
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if (supportConfig.support_type === 'url' && supportConfig.support_url) {
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return {
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title: t('support.ticketsDisabled'),
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message: t('support.useExternalLink'),
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buttonText: t('support.openSupport'),
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buttonAction: () => {
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const webApp = window.Telegram?.WebApp
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if (webApp?.openLink) {
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webApp.openLink(supportConfig.support_url!)
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} else {
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window.open(supportConfig.support_url!, '_blank')
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}
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},
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}
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}
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// Fallback: contact support (should not normally happen if config is correct)
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const supportUsername = supportConfig.support_username || '@support'
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console.log('[Support] Fallback: Opening profile:', supportUsername)
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return {
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title: t('support.ticketsDisabled'),
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message: t('support.contactSupport', { username: supportUsername }),
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buttonText: t('support.contactUs'),
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buttonAction: () => {
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console.log('[Support] Fallback button clicked, opening:', supportUsername)
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const webApp = window.Telegram?.WebApp
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// Extract username without @
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const username = supportUsername.startsWith('@')
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? supportUsername.slice(1)
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: supportUsername
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const webUrl = `https://t.me/${username}`
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console.log('[Support] Fallback opening URL:', webUrl)
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if (webApp?.openTelegramLink) {
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console.log('[Support] Fallback using openTelegramLink')
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webApp.openTelegramLink(webUrl)
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} else if (webApp?.openLink) {
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console.log('[Support] Fallback using openLink')
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webApp.openLink(webUrl)
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} else {
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console.log('[Support] Fallback using window.open')
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window.open(webUrl, '_blank')
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}
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},
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}
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}
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const supportMessage = getSupportMessage()
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return (
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<div className="max-w-md mx-auto mt-12">
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<div className="card text-center">
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<div className="w-16 h-16 mx-auto mb-4 rounded-2xl bg-dark-800 flex items-center justify-center">
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<svg className="w-8 h-8 text-dark-400" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={1.5}>
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<path strokeLinecap="round" strokeLinejoin="round" d="M8.625 12a.375.375 0 11-.75 0 .375.375 0 01.75 0zm0 0H8.25m4.125 0a.375.375 0 11-.75 0 .375.375 0 01.75 0zm0 0H12m4.125 0a.375.375 0 11-.75 0 .375.375 0 01.75 0zm0 0h-.375M21 12c0 4.556-4.03 8.25-9 8.25a9.764 9.764 0 01-2.555-.337A5.972 5.972 0 015.41 20.97a5.969 5.969 0 01-.474-.065 4.48 4.48 0 00.978-2.025c.09-.457-.133-.901-.467-1.226C3.93 16.178 3 14.189 3 12c0-4.556 4.03-8.25 9-8.25s9 3.694 9 8.25z" />
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</svg>
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</div>
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<h2 className="text-xl font-semibold text-dark-100 mb-2">{supportMessage.title}</h2>
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<p className="text-dark-400 mb-6">{supportMessage.message}</p>
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<button onClick={supportMessage.buttonAction} className="btn-primary w-full">
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{supportMessage.buttonText}
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</button>
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</div>
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</div>
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)
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}
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// Attachment preview component
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const AttachmentPreview = ({
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attachment,
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onRemove,
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}: {
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attachment: MediaAttachment
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onRemove: () => void
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}) => (
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<div className="relative inline-block mt-2">
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{attachment.preview && (
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<img
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src={attachment.preview}
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alt="Attachment preview"
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className="h-20 w-auto rounded-lg border border-dark-700"
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/>
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)}
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{attachment.uploading && (
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<div className="absolute inset-0 bg-dark-900/70 rounded-lg flex items-center justify-center">
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<div className="w-5 h-5 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
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</div>
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)}
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{attachment.error && (
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<div className="text-xs text-red-400 mt-1">{attachment.error}</div>
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)}
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<button
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type="button"
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onClick={onRemove}
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className="absolute -top-2 -right-2 w-5 h-5 bg-red-500 rounded-full flex items-center justify-center text-white hover:bg-red-600"
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>
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<CloseIcon />
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</button>
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</div>
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)
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return (
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<div className="space-y-6">
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<div className="flex flex-col sm:flex-row sm:justify-between sm:items-center gap-4">
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<h1 className="text-2xl sm:text-3xl font-bold text-dark-50">{t('support.title')}</h1>
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<button
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onClick={() => {
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setShowCreateForm(true)
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setSelectedTicket(null)
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setCreateAttachment(null)
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}}
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className="btn-primary"
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>
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<PlusIcon />
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{t('support.newTicket')}
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</button>
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</div>
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<div className="grid grid-cols-1 lg:grid-cols-3 gap-6">
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{/* Tickets List */}
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<div className="lg:col-span-1 card">
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<h2 className="text-lg font-semibold text-dark-100 mb-4">{t('support.yourTickets')}</h2>
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{isLoading ? (
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<div className="flex items-center justify-center py-12">
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<div className="w-8 h-8 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
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</div>
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) : tickets?.items && tickets.items.length > 0 ? (
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<div className="space-y-2">
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{tickets.items.map((ticket) => (
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<button
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key={ticket.id}
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onClick={() => {
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setSelectedTicket(ticket as unknown as TicketDetail)
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|
setShowCreateForm(false)
|
|
setReplyAttachment(null)
|
|
}}
|
|
className={`w-full text-left p-4 rounded-xl border transition-all ${
|
|
selectedTicket?.id === ticket.id
|
|
? 'border-accent-500 bg-accent-500/10'
|
|
: 'border-dark-700/50 hover:border-dark-600 bg-dark-800/30'
|
|
}`}
|
|
>
|
|
<div className="flex justify-between items-start gap-2 mb-2">
|
|
<div className="text-dark-100 font-medium truncate">{ticket.title}</div>
|
|
<span className={`${getStatusBadge(ticket.status)} flex-shrink-0`}>
|
|
{getStatusLabel(ticket.status)}
|
|
</span>
|
|
</div>
|
|
<div className="text-xs text-dark-500">
|
|
{new Date(ticket.updated_at).toLocaleDateString()}
|
|
</div>
|
|
</button>
|
|
))}
|
|
</div>
|
|
) : (
|
|
<div className="text-center py-12">
|
|
<div className="w-16 h-16 mx-auto mb-4 rounded-2xl bg-dark-800 flex items-center justify-center">
|
|
<svg className="w-8 h-8 text-dark-500" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={1.5}>
|
|
<path strokeLinecap="round" strokeLinejoin="round" d="M8.625 12a.375.375 0 11-.75 0 .375.375 0 01.75 0zm0 0H8.25m4.125 0a.375.375 0 11-.75 0 .375.375 0 01.75 0zm0 0H12m4.125 0a.375.375 0 11-.75 0 .375.375 0 01.75 0zm0 0h-.375M21 12c0 4.556-4.03 8.25-9 8.25a9.764 9.764 0 01-2.555-.337A5.972 5.972 0 015.41 20.97a5.969 5.969 0 01-.474-.065 4.48 4.48 0 00.978-2.025c.09-.457-.133-.901-.467-1.226C3.93 16.178 3 14.189 3 12c0-4.556 4.03-8.25 9-8.25s9 3.694 9 8.25z" />
|
|
</svg>
|
|
</div>
|
|
<div className="text-dark-400">{t('support.noTickets')}</div>
|
|
</div>
|
|
)}
|
|
</div>
|
|
|
|
{/* Ticket Detail / Create Form */}
|
|
<div className="lg:col-span-2 card">
|
|
{showCreateForm ? (
|
|
<div>
|
|
<h2 className="text-lg font-semibold text-dark-100 mb-6">{t('support.createTicket')}</h2>
|
|
<form
|
|
onSubmit={(e) => {
|
|
e.preventDefault()
|
|
createMutation.mutate()
|
|
}}
|
|
className="space-y-4"
|
|
>
|
|
<div>
|
|
<label className="label">{t('support.subject')}</label>
|
|
<input
|
|
type="text"
|
|
className="input"
|
|
placeholder={t('support.subjectPlaceholder')}
|
|
value={newTitle}
|
|
onChange={(e) => setNewTitle(e.target.value)}
|
|
required
|
|
minLength={3}
|
|
maxLength={255}
|
|
/>
|
|
</div>
|
|
<div>
|
|
<label className="label">{t('support.message')}</label>
|
|
<textarea
|
|
className="input min-h-[150px]"
|
|
placeholder={t('support.messagePlaceholder')}
|
|
value={newMessage}
|
|
onChange={(e) => setNewMessage(e.target.value)}
|
|
required
|
|
minLength={10}
|
|
maxLength={4000}
|
|
/>
|
|
</div>
|
|
|
|
{/* Image attachment for create */}
|
|
<div>
|
|
<input
|
|
ref={createFileInputRef}
|
|
type="file"
|
|
accept="image/jpeg,image/png,image/gif,image/webp"
|
|
className="hidden"
|
|
onChange={(e) => {
|
|
const file = e.target.files?.[0]
|
|
if (file) handleFileSelect(file, setCreateAttachment)
|
|
e.target.value = ''
|
|
}}
|
|
/>
|
|
{createAttachment ? (
|
|
<AttachmentPreview
|
|
attachment={createAttachment}
|
|
onRemove={() => setCreateAttachment(null)}
|
|
/>
|
|
) : (
|
|
<button
|
|
type="button"
|
|
onClick={() => createFileInputRef.current?.click()}
|
|
className="flex items-center gap-2 text-sm text-dark-400 hover:text-dark-200 transition-colors"
|
|
>
|
|
<ImageIcon />
|
|
{t('support.attachImage')}
|
|
</button>
|
|
)}
|
|
</div>
|
|
|
|
<div className="flex gap-3">
|
|
<button
|
|
type="submit"
|
|
disabled={createMutation.isPending || (createAttachment?.uploading)}
|
|
className="btn-primary"
|
|
>
|
|
{createMutation.isPending ? (
|
|
<span className="flex items-center gap-2">
|
|
<span className="w-4 h-4 border-2 border-white/30 border-t-white rounded-full animate-spin" />
|
|
{t('support.creating')}
|
|
</span>
|
|
) : (
|
|
<>
|
|
<SendIcon />
|
|
{t('support.send')}
|
|
</>
|
|
)}
|
|
</button>
|
|
<button
|
|
type="button"
|
|
onClick={() => {
|
|
setShowCreateForm(false)
|
|
setCreateAttachment(null)
|
|
}}
|
|
className="btn-secondary"
|
|
>
|
|
{t('common.cancel')}
|
|
</button>
|
|
</div>
|
|
</form>
|
|
</div>
|
|
) : selectedTicket ? (
|
|
<div className="flex flex-col h-full">
|
|
<div className="flex flex-col sm:flex-row sm:justify-between sm:items-start gap-2 mb-6 pb-4 border-b border-dark-800/50">
|
|
<div>
|
|
<h2 className="text-lg font-semibold text-dark-100">
|
|
{ticketDetail?.title || selectedTicket.title}
|
|
</h2>
|
|
<div className="flex items-center flex-wrap gap-2 mt-2">
|
|
<span className={getStatusBadge(ticketDetail?.status || selectedTicket.status)}>
|
|
{getStatusLabel(ticketDetail?.status || selectedTicket.status)}
|
|
</span>
|
|
<span className="text-xs text-dark-500">
|
|
{t('support.created')} {new Date(selectedTicket.created_at).toLocaleDateString()}
|
|
</span>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
{/* Messages */}
|
|
{detailLoading ? (
|
|
<div className="flex items-center justify-center py-12">
|
|
<div className="w-8 h-8 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
|
|
</div>
|
|
) : ticketDetail?.messages ? (
|
|
<div className="flex-1 space-y-4 mb-6 max-h-96 overflow-y-auto scrollbar-hide">
|
|
{ticketDetail.messages.map((msg) => (
|
|
<div
|
|
key={msg.id}
|
|
className={`p-4 rounded-xl ${
|
|
msg.is_from_admin
|
|
? 'bg-accent-500/10 border border-accent-500/20 ml-4'
|
|
: 'bg-dark-800/50 border border-dark-700/30 mr-4'
|
|
}`}
|
|
>
|
|
<div className="flex justify-between items-center mb-2">
|
|
<span className={`text-xs font-medium ${msg.is_from_admin ? 'text-accent-400' : 'text-dark-400'}`}>
|
|
{msg.is_from_admin ? t('support.supportTeam') : t('support.you')}
|
|
</span>
|
|
<span className="text-xs text-dark-500">
|
|
{new Date(msg.created_at).toLocaleString()}
|
|
</span>
|
|
</div>
|
|
<div className="text-dark-200 whitespace-pre-wrap">
|
|
{msg.message_text}
|
|
</div>
|
|
{/* Display media if present */}
|
|
<MessageMedia message={msg} t={t} />
|
|
</div>
|
|
))}
|
|
</div>
|
|
) : null}
|
|
|
|
{/* Reply Form */}
|
|
{ticketDetail?.status !== 'closed' && !ticketDetail?.is_reply_blocked && (
|
|
<form
|
|
onSubmit={(e) => {
|
|
e.preventDefault()
|
|
replyMutation.mutate()
|
|
}}
|
|
className="pt-4 border-t border-dark-800/50"
|
|
>
|
|
<div className="space-y-3">
|
|
<div className="flex gap-3">
|
|
<textarea
|
|
className="input flex-1 min-h-[80px]"
|
|
placeholder={t('support.replyPlaceholder')}
|
|
value={replyMessage}
|
|
onChange={(e) => setReplyMessage(e.target.value)}
|
|
required
|
|
minLength={1}
|
|
maxLength={4000}
|
|
/>
|
|
</div>
|
|
|
|
{/* Image attachment for reply */}
|
|
<div className="flex items-center justify-between">
|
|
<div>
|
|
<input
|
|
ref={replyFileInputRef}
|
|
type="file"
|
|
accept="image/jpeg,image/png,image/gif,image/webp"
|
|
className="hidden"
|
|
onChange={(e) => {
|
|
const file = e.target.files?.[0]
|
|
if (file) handleFileSelect(file, setReplyAttachment)
|
|
e.target.value = ''
|
|
}}
|
|
/>
|
|
{replyAttachment ? (
|
|
<AttachmentPreview
|
|
attachment={replyAttachment}
|
|
onRemove={() => setReplyAttachment(null)}
|
|
/>
|
|
) : (
|
|
<button
|
|
type="button"
|
|
onClick={() => replyFileInputRef.current?.click()}
|
|
className="flex items-center gap-2 text-sm text-dark-400 hover:text-dark-200 transition-colors"
|
|
>
|
|
<ImageIcon />
|
|
{t('support.attachImage')}
|
|
</button>
|
|
)}
|
|
</div>
|
|
|
|
<button
|
|
type="submit"
|
|
disabled={replyMutation.isPending || !replyMessage.trim() || replyAttachment?.uploading}
|
|
className="btn-primary"
|
|
>
|
|
{replyMutation.isPending ? (
|
|
<span className="w-4 h-4 border-2 border-white/30 border-t-white rounded-full animate-spin" />
|
|
) : (
|
|
<SendIcon />
|
|
)}
|
|
</button>
|
|
</div>
|
|
</div>
|
|
</form>
|
|
)}
|
|
|
|
{ticketDetail?.is_reply_blocked && (
|
|
<div className="text-center py-4 text-sm text-dark-500 border-t border-dark-800/50">
|
|
{t('support.repliesDisabled')}
|
|
</div>
|
|
)}
|
|
</div>
|
|
) : (
|
|
<div className="flex flex-col items-center justify-center py-16">
|
|
<div className="w-16 h-16 mb-4 rounded-2xl bg-dark-800 flex items-center justify-center">
|
|
<svg className="w-8 h-8 text-dark-500" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={1.5}>
|
|
<path strokeLinecap="round" strokeLinejoin="round" d="M20.25 8.511c.884.284 1.5 1.128 1.5 2.097v4.286c0 1.136-.847 2.1-1.98 2.193-.34.027-.68.052-1.02.072v3.091l-3-3c-1.354 0-2.694-.055-4.02-.163a2.115 2.115 0 01-.825-.242m9.345-8.334a2.126 2.126 0 00-.476-.095 48.64 48.64 0 00-8.048 0c-1.131.094-1.976 1.057-1.976 2.192v4.286c0 .837.46 1.58 1.155 1.951m9.345-8.334V6.637c0-1.621-1.152-3.026-2.76-3.235A48.455 48.455 0 0011.25 3c-2.115 0-4.198.137-6.24.402-1.608.209-2.76 1.614-2.76 3.235v6.226c0 1.621 1.152 3.026 2.76 3.235.577.075 1.157.14 1.74.194V21l4.155-4.155" />
|
|
</svg>
|
|
</div>
|
|
<div className="text-dark-400">{t('support.selectTicket')}</div>
|
|
</div>
|
|
)}
|
|
</div>
|
|
</div>
|
|
</div>
|
|
)
|
|
}
|