refactor(admin-user-detail): extract Tickets tab (list + chat view)

Pulls the tickets tab into components/admin/userDetail/TicketsTab.tsx:
  - ticketsQuery (list)
  - selectedTicketId / selectedTicket state + detail loader
  - reply form state (replyText, replySending)
  - status-change action handler + actionLoading
  - auto-scroll messagesEndRef
  - JSX is split into ChatView + TicketsList + EmptyState helpers
    inside the new file (file stays under 400 lines despite the
    split-view UI)

Parent now passes only userId + formatDate. Imports for adminApi,
MessageMediaGrid, linkifyText, AdminTicket / AdminTicketDetail types
all drop from AdminUserDetail.tsx — tickets are the only consumers.

Net to AdminUserDetail.tsx: down to 2395 lines (-295). Same DOM,
same event handlers, same queryKey ['admin-user-tickets', userId].
This commit is contained in:
c0mrade
2026-05-26 18:00:02 +03:00
parent 24c57cf985
commit fab2a504d3
2 changed files with 400 additions and 304 deletions

View File

@@ -0,0 +1,391 @@
import { useState, useEffect, useRef } from 'react';
import { useTranslation } from 'react-i18next';
import { useQuery } from '@tanstack/react-query';
import { adminApi, type AdminTicket, type AdminTicketDetail } from '../../../api/admin';
import { MessageMediaGrid } from '../../tickets/MessageMediaGrid';
import { linkifyText } from '../../../utils/linkify';
// ──────────────────────────────────────────────────────────────────
// Tickets tab — list view + chat view (selected ticket replaces list).
// Owns its own query, selection state, reply form state, and the
// auto-scroll-to-bottom ref. Parent only knows the userId.
// ──────────────────────────────────────────────────────────────────
export interface TicketsTabProps {
userId: number;
formatDate: (date: string | null) => string;
}
const STATUS_VALUES = ['open', 'pending', 'answered', 'closed'] as const;
type TicketStatus = (typeof STATUS_VALUES)[number];
export function TicketsTab({ userId, formatDate }: TicketsTabProps) {
// List query
const ticketsQuery = useQuery({
queryKey: ['admin-user-tickets', userId] as const,
queryFn: () => adminApi.getTickets({ user_id: userId, per_page: 50 }),
enabled: !!userId,
});
const tickets = ticketsQuery.data?.items ?? [];
const ticketsTotal = ticketsQuery.data?.total ?? 0;
const ticketsLoading = ticketsQuery.isFetching;
// Selected ticket (chat view)
const [selectedTicketId, setSelectedTicketId] = useState<number | null>(null);
const [selectedTicket, setSelectedTicket] = useState<AdminTicketDetail | null>(null);
const [ticketDetailLoading, setTicketDetailLoading] = useState(false);
// Reply form
const [replyText, setReplyText] = useState('');
const [replySending, setReplySending] = useState(false);
// Status-change gate
const [actionLoading, setActionLoading] = useState(false);
const messagesEndRef = useRef<HTMLDivElement | null>(null);
// ─── Detail loader / refresh chain ──────────────────────────────
const loadTicketDetail = async (ticketId: number) => {
try {
setTicketDetailLoading(true);
const data = await adminApi.getTicket(ticketId);
setSelectedTicket(data);
} catch (error) {
console.error('Failed to load ticket detail:', error);
} finally {
setTicketDetailLoading(false);
}
};
useEffect(() => {
if (selectedTicketId) {
loadTicketDetail(selectedTicketId);
}
}, [selectedTicketId]);
// Auto-scroll messages list to the latest reply
useEffect(() => {
if (selectedTicket && messagesEndRef.current) {
messagesEndRef.current.scrollIntoView({ behavior: 'smooth' });
}
}, [selectedTicket]);
// ─── Mutations ──────────────────────────────────────────────────
const handleTicketReply = async () => {
if (!selectedTicketId || !replyText.trim()) return;
setReplySending(true);
try {
await adminApi.replyToTicket(selectedTicketId, replyText);
setReplyText('');
await loadTicketDetail(selectedTicketId);
await ticketsQuery.refetch();
} catch (error) {
console.error('Failed to reply:', error);
} finally {
setReplySending(false);
}
};
const handleTicketStatusChange = async (newStatus: TicketStatus) => {
if (!selectedTicketId) return;
setActionLoading(true);
try {
await adminApi.updateTicketStatus(selectedTicketId, newStatus);
await loadTicketDetail(selectedTicketId);
await ticketsQuery.refetch();
} catch (error) {
console.error('Failed to update ticket status:', error);
} finally {
setActionLoading(false);
}
};
// ─── Render ─────────────────────────────────────────────────────
return (
<div className="space-y-4">
{selectedTicketId ? (
/* Ticket Chat View */
ticketDetailLoading ? (
<div className="flex items-center justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
) : selectedTicket ? (
<ChatView
selectedTicket={selectedTicket}
actionLoading={actionLoading}
replyText={replyText}
replySending={replySending}
messagesEndRef={messagesEndRef}
onBack={() => {
setSelectedTicketId(null);
setSelectedTicket(null);
}}
onStatusChange={handleTicketStatusChange}
onReplyTextChange={setReplyText}
onReply={handleTicketReply}
formatDate={formatDate}
/>
) : null
) : ticketsLoading ? (
<div className="flex items-center justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
) : tickets.length === 0 ? (
<EmptyState />
) : (
<TicketsList
tickets={tickets}
ticketsTotal={ticketsTotal}
onOpenTicket={setSelectedTicketId}
formatDate={formatDate}
/>
)}
</div>
);
}
// ──────────────────────────────────────────────────────────────────
// Sub-views (kept private to this file for now)
// ──────────────────────────────────────────────────────────────────
function EmptyState() {
const { t } = useTranslation();
return (
<div className="flex flex-col items-center justify-center rounded-xl bg-dark-800/50 py-12">
<svg
className="mb-3 h-12 w-12 text-dark-600"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={1.5}
>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M20.25 8.511c.884.284 1.5 1.128 1.5 2.097v4.286c0 1.136-.847 2.1-1.98 2.193-.34.027-.68.052-1.02.072v3.091l-3-3c-1.354 0-2.694-.055-4.02-.163a2.115 2.115 0 01-.825-.242m9.345-8.334a2.126 2.126 0 00-.476-.095 48.64 48.64 0 00-8.048 0c-1.131.094-1.976 1.057-1.976 2.192v4.286c0 .837.46 1.58 1.155 1.951m9.345-8.334V6.637c0-1.621-1.152-3.026-2.76-3.235A48.455 48.455 0 0011.25 3c-2.115 0-4.198.137-6.24.402-1.608.209-2.76 1.614-2.76 3.235v6.226c0 1.621 1.152 3.026 2.76 3.235.577.075 1.157.14 1.74.194V21l4.155-4.155"
/>
</svg>
<p className="text-dark-400">{t('admin.users.detail.noTickets')}</p>
</div>
);
}
function TicketsList({
tickets,
ticketsTotal,
onOpenTicket,
formatDate,
}: {
tickets: AdminTicket[];
ticketsTotal: number;
onOpenTicket: (id: number) => void;
formatDate: (date: string | null) => string;
}) {
const { t } = useTranslation();
const statusStyles: Record<string, string> = {
open: 'bg-accent-500/20 text-accent-400 border-accent-500/30',
pending: 'bg-warning-500/20 text-warning-400 border-warning-500/30',
answered: 'bg-success-500/20 text-success-400 border-success-500/30',
closed: 'bg-dark-600 text-dark-400 border-dark-500',
};
return (
<>
<div className="text-sm text-dark-400">
{ticketsTotal} {t('admin.users.detail.ticketsCount')}
</div>
<div className="space-y-2">
{tickets.map((ticket) => (
<button
key={ticket.id}
onClick={() => onOpenTicket(ticket.id)}
className="w-full rounded-xl bg-dark-800/50 p-4 text-left transition-colors hover:bg-dark-700/50"
>
<div className="mb-2 flex items-center justify-between">
<span className="font-medium text-dark-100">
#{ticket.id} {ticket.title}
</span>
<span
className={`rounded-full border px-2 py-0.5 text-xs ${statusStyles[ticket.status] || statusStyles.closed}`}
>
{ticket.status}
</span>
</div>
<div className="flex items-center justify-between text-xs text-dark-500">
<span>{formatDate(ticket.created_at)}</span>
<span>
{ticket.messages_count} {t('admin.users.detail.messagesCount')}
</span>
</div>
{ticket.last_message && (
<div className="mt-2 truncate text-sm text-dark-400">
{ticket.last_message.is_from_admin ? '> ' : ''}
{ticket.last_message.message_text}
</div>
)}
</button>
))}
</div>
</>
);
}
function ChatView({
selectedTicket,
actionLoading,
replyText,
replySending,
messagesEndRef,
onBack,
onStatusChange,
onReplyTextChange,
onReply,
formatDate,
}: {
selectedTicket: AdminTicketDetail;
actionLoading: boolean;
replyText: string;
replySending: boolean;
messagesEndRef: React.RefObject<HTMLDivElement | null>;
onBack: () => void;
onStatusChange: (s: TicketStatus) => void;
onReplyTextChange: (text: string) => void;
onReply: () => void;
formatDate: (date: string | null) => string;
}) {
const { t } = useTranslation();
return (
<div className="space-y-4">
{/* Chat header */}
<div className="flex items-center gap-3">
<button
onClick={onBack}
className="flex h-8 w-8 shrink-0 items-center justify-center rounded-lg bg-dark-800 transition-colors hover:bg-dark-700"
>
<svg
className="h-4 w-4 text-dark-400"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={2}
>
<path strokeLinecap="round" strokeLinejoin="round" d="M15.75 19.5L8.25 12l7.5-7.5" />
</svg>
</button>
<div className="min-w-0 flex-1">
<div className="truncate font-medium text-dark-100">
#{selectedTicket.id} {selectedTicket.title}
</div>
<div className="flex items-center gap-2 text-xs text-dark-500">
<span
className={`rounded-full border px-1.5 py-0.5 ${
{
open: 'border-accent-500/30 bg-accent-500/20 text-accent-400',
pending: 'border-warning-500/30 bg-warning-500/20 text-warning-400',
answered: 'border-success-500/30 bg-success-500/20 text-success-400',
closed: 'border-dark-500 bg-dark-600 text-dark-400',
}[selectedTicket.status] || 'border-dark-500 bg-dark-600 text-dark-400'
}`}
>
{selectedTicket.status}
</span>
<span>{formatDate(selectedTicket.created_at)}</span>
</div>
</div>
</div>
{/* Status buttons */}
<div className="flex flex-wrap gap-1.5">
{STATUS_VALUES.map((s) => (
<button
key={s}
onClick={() => onStatusChange(s)}
disabled={selectedTicket.status === s || actionLoading}
className={`rounded-lg border px-2.5 py-1 text-xs transition-all ${
selectedTicket.status === s
? 'border-accent-500/50 bg-accent-500/20 text-accent-400'
: 'border-dark-700/50 text-dark-400 hover:border-dark-600 hover:text-dark-200'
} disabled:opacity-50`}
>
{t(`admin.tickets.status${s.charAt(0).toUpperCase() + s.slice(1)}`)}
</button>
))}
</div>
{/* Messages */}
<div className="scrollbar-hide max-h-[60vh] space-y-3 overflow-y-auto rounded-xl bg-dark-800/30 p-3">
{selectedTicket.messages.map((msg) => (
<div
key={msg.id}
className={`rounded-xl p-3 ${
msg.is_from_admin
? 'ml-6 border border-accent-500/20 bg-accent-500/10'
: 'mr-6 border border-dark-700/30 bg-dark-800/50'
}`}
>
<div className="mb-1 flex items-center justify-between">
<span
className={`text-xs font-medium ${msg.is_from_admin ? 'text-accent-400' : 'text-dark-400'}`}
>
{msg.is_from_admin ? t('admin.tickets.adminLabel') : t('admin.tickets.userLabel')}
</span>
<span className="text-xs text-dark-500">{formatDate(msg.created_at)}</span>
</div>
{msg.message_text && (
<p
className="whitespace-pre-wrap text-sm text-dark-200 [&_a]:text-accent-400 [&_a]:underline"
dangerouslySetInnerHTML={{ __html: linkifyText(msg.message_text) }}
/>
)}
<MessageMediaGrid message={msg} />
</div>
))}
<div ref={messagesEndRef} />
</div>
{/* Reply form */}
{selectedTicket.status !== 'closed' && (
<div className="flex gap-2">
<textarea
value={replyText}
onChange={(e) => onReplyTextChange(e.target.value)}
placeholder={t('admin.tickets.replyPlaceholder')}
rows={2}
className="input flex-1 resize-none"
onKeyDown={(e) => {
if (e.key === 'Enter' && !e.shiftKey) {
e.preventDefault();
onReply();
}
}}
/>
<button
onClick={onReply}
disabled={!replyText.trim() || replySending}
className="shrink-0 self-end rounded-lg bg-accent-500 px-4 py-2 text-sm text-white transition-colors hover:bg-accent-600 disabled:opacity-50"
>
{replySending ? (
<div className="h-4 w-4 animate-spin rounded-full border-2 border-white/30 border-t-white" />
) : (
<svg
className="h-5 w-5"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={2}
>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M6 12L3.269 3.126A59.768 59.768 0 0121.485 12 59.77 59.77 0 013.27 20.876L5.999 12zm0 0h7.5"
/>
</svg>
)}
</button>
</div>
)}
</div>
);
}

View File

@@ -19,17 +19,15 @@ import {
type AdminUserGiftsResponse, type AdminUserGiftsResponse,
type SubscriptionRequestRecord, type SubscriptionRequestRecord,
} from '../api/adminUsers'; } from '../api/adminUsers';
import { adminApi, type AdminTicket, type AdminTicketDetail } from '../api/admin';
import { promocodesApi, type PromoGroup } from '../api/promocodes'; import { promocodesApi, type PromoGroup } from '../api/promocodes';
import { AdminBackButton } from '../components/admin'; import { AdminBackButton } from '../components/admin';
import { GiftsTab } from '../components/admin/userDetail/GiftsTab'; import { GiftsTab } from '../components/admin/userDetail/GiftsTab';
import { SyncTab } from '../components/admin/userDetail/SyncTab'; import { SyncTab } from '../components/admin/userDetail/SyncTab';
import { ReferralsTab } from '../components/admin/userDetail/ReferralsTab'; import { ReferralsTab } from '../components/admin/userDetail/ReferralsTab';
import { BalanceTab } from '../components/admin/userDetail/BalanceTab'; import { BalanceTab } from '../components/admin/userDetail/BalanceTab';
import { TicketsTab } from '../components/admin/userDetail/TicketsTab';
import { createNumberInputHandler, toNumber } from '../utils/inputHelpers'; import { createNumberInputHandler, toNumber } from '../utils/inputHelpers';
import { usePermissionStore } from '../store/permissions'; import { usePermissionStore } from '../store/permissions';
import { MessageMediaGrid } from '../components/tickets/MessageMediaGrid';
import { linkifyText } from '../utils/linkify';
import { getFlagEmoji } from '../utils/subscriptionHelpers'; import { getFlagEmoji } from '../utils/subscriptionHelpers';
// ============ Helpers ============ // ============ Helpers ============
@@ -134,16 +132,7 @@ export default function AdminUserDetail() {
// (Balance form state moved into BalanceTab.tsx) // (Balance form state moved into BalanceTab.tsx)
// Tickets // (Tickets-tab state + query + chat-view state moved into TicketsTab.tsx)
const [tickets, setTickets] = useState<AdminTicket[]>([]);
const [ticketsLoading, setTicketsLoading] = useState(false);
const [ticketsTotal, setTicketsTotal] = useState(0);
const [selectedTicketId, setSelectedTicketId] = useState<number | null>(null);
const [selectedTicket, setSelectedTicket] = useState<AdminTicketDetail | null>(null);
const [ticketDetailLoading, setTicketDetailLoading] = useState(false);
const [replyText, setReplyText] = useState('');
const [replySending, setReplySending] = useState(false);
const messagesEndRef = useRef<HTMLDivElement | null>(null);
// Subscription form // Subscription form
const [subAction, setSubAction] = useState<string>('extend'); const [subAction, setSubAction] = useState<string>('extend');
@@ -251,11 +240,7 @@ export default function AdminUserDetail() {
queryFn: () => adminUsersApi.getAvailableTariffs(userId as number, true), queryFn: () => adminUsersApi.getAvailableTariffs(userId as number, true),
enabled: !!userId && !isNaN(userId) && activeTab === 'subscription', enabled: !!userId && !isNaN(userId) && activeTab === 'subscription',
}); });
const ticketsQuery = useQuery({ // (ticketsQuery moved into TicketsTab.tsx)
queryKey: ['admin-user-tickets', userId] as const,
queryFn: () => adminApi.getTickets({ user_id: userId as number, per_page: 50 }),
enabled: !!userId && !isNaN(userId) && activeTab === 'tickets',
});
const referralsQuery = useQuery({ const referralsQuery = useQuery({
queryKey: ['admin-user-referrals', userId] as const, queryKey: ['admin-user-referrals', userId] as const,
queryFn: () => adminUsersApi.getReferrals(userId as number, 0, 50), queryFn: () => adminUsersApi.getReferrals(userId as number, 0, 50),
@@ -296,13 +281,7 @@ export default function AdminUserDetail() {
useEffect(() => { useEffect(() => {
if (tariffsQuery.data) setTariffs(tariffsQuery.data.tariffs); if (tariffsQuery.data) setTariffs(tariffsQuery.data.tariffs);
}, [tariffsQuery.data]); }, [tariffsQuery.data]);
useEffect(() => { // (ticketsQuery sync moved into TicketsTab.tsx)
if (ticketsQuery.data) {
setTickets(ticketsQuery.data.items);
setTicketsTotal(ticketsQuery.data.total);
}
setTicketsLoading(ticketsQuery.isFetching);
}, [ticketsQuery.data, ticketsQuery.isFetching]);
useEffect(() => { useEffect(() => {
if (referralsQuery.data) setReferrals(referralsQuery.data.users || []); if (referralsQuery.data) setReferrals(referralsQuery.data.users || []);
setReferralsLoading(referralsQuery.isFetching); setReferralsLoading(referralsQuery.isFetching);
@@ -341,25 +320,7 @@ export default function AdminUserDetail() {
[syncStatusQuery.refetch], [syncStatusQuery.refetch],
); );
const loadTickets = useCallback( // (loadTickets / loadTicketDetail moved into TicketsTab.tsx)
async () => {
await ticketsQuery.refetch();
},
// eslint-disable-next-line react-hooks/exhaustive-deps
[ticketsQuery.refetch],
);
const loadTicketDetail = useCallback(async (ticketId: number) => {
try {
setTicketDetailLoading(true);
const data = await adminApi.getTicket(ticketId);
setSelectedTicket(data);
} catch (error) {
console.error('Failed to load ticket detail:', error);
} finally {
setTicketDetailLoading(false);
}
}, []);
// (loadReferralsList moved into ReferralsTab.tsx) // (loadReferralsList moved into ReferralsTab.tsx)
@@ -414,46 +375,8 @@ export default function AdminUserDetail() {
await Promise.all([loadPanelInfo(), loadNodeUsage(), loadDevices()]); await Promise.all([loadPanelInfo(), loadNodeUsage(), loadDevices()]);
}, [loadPanelInfo, loadNodeUsage, loadDevices]); }, [loadPanelInfo, loadNodeUsage, loadDevices]);
const handleTicketReply = async () => { // (handleTicketReply / handleTicketStatusChange + selected-ticket/scroll
if (!selectedTicketId || !replyText.trim()) return; // useEffects moved into TicketsTab.tsx)
setReplySending(true);
try {
await adminApi.replyToTicket(selectedTicketId, replyText);
setReplyText('');
await loadTicketDetail(selectedTicketId);
await loadTickets();
} catch (error) {
console.error('Failed to reply:', error);
} finally {
setReplySending(false);
}
};
const handleTicketStatusChange = async (newStatus: string) => {
if (!selectedTicketId) return;
setActionLoading(true);
try {
await adminApi.updateTicketStatus(selectedTicketId, newStatus);
await loadTicketDetail(selectedTicketId);
await loadTickets();
} catch (error) {
console.error('Failed to update ticket status:', error);
} finally {
setActionLoading(false);
}
};
useEffect(() => {
if (selectedTicketId) {
loadTicketDetail(selectedTicketId);
}
}, [selectedTicketId, loadTicketDetail]);
useEffect(() => {
if (selectedTicket && messagesEndRef.current) {
messagesEndRef.current.scrollIntoView({ behavior: 'smooth' });
}
}, [selectedTicket]);
useEffect(() => { useEffect(() => {
if (!userId || isNaN(userId)) { if (!userId || isNaN(userId)) {
@@ -2448,226 +2371,8 @@ export default function AdminUserDetail() {
)} )}
{/* Tickets Tab */} {/* Tickets Tab */}
{activeTab === 'tickets' && ( {activeTab === 'tickets' && userId && (
<div className="space-y-4"> <TicketsTab userId={userId} formatDate={formatDate} />
{selectedTicketId ? (
/* Ticket Chat View */
ticketDetailLoading ? (
<div className="flex items-center justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
) : selectedTicket ? (
<div className="space-y-4">
{/* Chat header */}
<div className="flex items-center gap-3">
<button
onClick={() => {
setSelectedTicketId(null);
setSelectedTicket(null);
}}
className="flex h-8 w-8 shrink-0 items-center justify-center rounded-lg bg-dark-800 transition-colors hover:bg-dark-700"
>
<svg
className="h-4 w-4 text-dark-400"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={2}
>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M15.75 19.5L8.25 12l7.5-7.5"
/>
</svg>
</button>
<div className="min-w-0 flex-1">
<div className="truncate font-medium text-dark-100">
#{selectedTicket.id} {selectedTicket.title}
</div>
<div className="flex items-center gap-2 text-xs text-dark-500">
<span
className={`rounded-full border px-1.5 py-0.5 ${
{
open: 'border-accent-500/30 bg-accent-500/20 text-accent-400',
pending: 'border-warning-500/30 bg-warning-500/20 text-warning-400',
answered: 'border-success-500/30 bg-success-500/20 text-success-400',
closed: 'border-dark-500 bg-dark-600 text-dark-400',
}[selectedTicket.status] || 'border-dark-500 bg-dark-600 text-dark-400'
}`}
>
{selectedTicket.status}
</span>
<span>{formatDate(selectedTicket.created_at)}</span>
</div>
</div>
</div>
{/* Status buttons */}
<div className="flex flex-wrap gap-1.5">
{(['open', 'pending', 'answered', 'closed'] as const).map((s) => (
<button
key={s}
onClick={() => handleTicketStatusChange(s)}
disabled={selectedTicket.status === s || actionLoading}
className={`rounded-lg border px-2.5 py-1 text-xs transition-all ${
selectedTicket.status === s
? 'border-accent-500/50 bg-accent-500/20 text-accent-400'
: 'border-dark-700/50 text-dark-400 hover:border-dark-600 hover:text-dark-200'
} disabled:opacity-50`}
>
{t(`admin.tickets.status${s.charAt(0).toUpperCase() + s.slice(1)}`)}
</button>
))}
</div>
{/* Messages */}
<div className="scrollbar-hide max-h-[60vh] space-y-3 overflow-y-auto rounded-xl bg-dark-800/30 p-3">
{selectedTicket.messages.map((msg) => (
<div
key={msg.id}
className={`rounded-xl p-3 ${
msg.is_from_admin
? 'ml-6 border border-accent-500/20 bg-accent-500/10'
: 'mr-6 border border-dark-700/30 bg-dark-800/50'
}`}
>
<div className="mb-1 flex items-center justify-between">
<span
className={`text-xs font-medium ${msg.is_from_admin ? 'text-accent-400' : 'text-dark-400'}`}
>
{msg.is_from_admin
? t('admin.tickets.adminLabel')
: t('admin.tickets.userLabel')}
</span>
<span className="text-xs text-dark-500">
{formatDate(msg.created_at)}
</span>
</div>
{msg.message_text && (
<p
className="whitespace-pre-wrap text-sm text-dark-200 [&_a]:text-accent-400 [&_a]:underline"
dangerouslySetInnerHTML={{ __html: linkifyText(msg.message_text) }}
/>
)}
<MessageMediaGrid message={msg} />
</div>
))}
<div ref={messagesEndRef} />
</div>
{/* Reply form */}
{selectedTicket.status !== 'closed' && (
<div className="flex gap-2">
<textarea
value={replyText}
onChange={(e) => setReplyText(e.target.value)}
placeholder={t('admin.tickets.replyPlaceholder')}
rows={2}
className="input flex-1 resize-none"
onKeyDown={(e) => {
if (e.key === 'Enter' && !e.shiftKey) {
e.preventDefault();
handleTicketReply();
}
}}
/>
<button
onClick={handleTicketReply}
disabled={!replyText.trim() || replySending}
className="shrink-0 self-end rounded-lg bg-accent-500 px-4 py-2 text-sm text-white transition-colors hover:bg-accent-600 disabled:opacity-50"
>
{replySending ? (
<div className="h-4 w-4 animate-spin rounded-full border-2 border-white/30 border-t-white" />
) : (
<svg
className="h-5 w-5"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={2}
>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M6 12L3.269 3.126A59.768 59.768 0 0121.485 12 59.77 59.77 0 013.27 20.876L5.999 12zm0 0h7.5"
/>
</svg>
)}
</button>
</div>
)}
</div>
) : null
) : ticketsLoading ? (
<div className="flex items-center justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
) : tickets.length === 0 ? (
<div className="flex flex-col items-center justify-center rounded-xl bg-dark-800/50 py-12">
<svg
className="mb-3 h-12 w-12 text-dark-600"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={1.5}
>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M20.25 8.511c.884.284 1.5 1.128 1.5 2.097v4.286c0 1.136-.847 2.1-1.98 2.193-.34.027-.68.052-1.02.072v3.091l-3-3c-1.354 0-2.694-.055-4.02-.163a2.115 2.115 0 01-.825-.242m9.345-8.334a2.126 2.126 0 00-.476-.095 48.64 48.64 0 00-8.048 0c-1.131.094-1.976 1.057-1.976 2.192v4.286c0 .837.46 1.58 1.155 1.951m9.345-8.334V6.637c0-1.621-1.152-3.026-2.76-3.235A48.455 48.455 0 0011.25 3c-2.115 0-4.198.137-6.24.402-1.608.209-2.76 1.614-2.76 3.235v6.226c0 1.621 1.152 3.026 2.76 3.235.577.075 1.157.14 1.74.194V21l4.155-4.155"
/>
</svg>
<p className="text-dark-400">{t('admin.users.detail.noTickets')}</p>
</div>
) : (
<>
<div className="text-sm text-dark-400">
{ticketsTotal} {t('admin.users.detail.ticketsCount')}
</div>
<div className="space-y-2">
{tickets.map((ticket) => {
const statusStyles: Record<string, string> = {
open: 'bg-accent-500/20 text-accent-400 border-accent-500/30',
pending: 'bg-warning-500/20 text-warning-400 border-warning-500/30',
answered: 'bg-success-500/20 text-success-400 border-success-500/30',
closed: 'bg-dark-600 text-dark-400 border-dark-500',
};
return (
<button
key={ticket.id}
onClick={() => setSelectedTicketId(ticket.id)}
className="w-full rounded-xl bg-dark-800/50 p-4 text-left transition-colors hover:bg-dark-700/50"
>
<div className="mb-2 flex items-center justify-between">
<span className="font-medium text-dark-100">
#{ticket.id} {ticket.title}
</span>
<span
className={`rounded-full border px-2 py-0.5 text-xs ${statusStyles[ticket.status] || statusStyles.closed}`}
>
{ticket.status}
</span>
</div>
<div className="flex items-center justify-between text-xs text-dark-500">
<span>{formatDate(ticket.created_at)}</span>
<span>
{ticket.messages_count} {t('admin.users.detail.messagesCount')}
</span>
</div>
{ticket.last_message && (
<div className="mt-2 truncate text-sm text-dark-400">
{ticket.last_message.is_from_admin ? '> ' : ''}
{ticket.last_message.message_text}
</div>
)}
</button>
);
})}
</div>
</>
)}
</div>
)} )}
{/* Gifts Tab */} {/* Gifts Tab */}