feat: move ticket settings to dedicated page

This commit is contained in:
c0mrade
2026-02-02 08:47:35 +03:00
parent 1027deb134
commit ead4606bb5
7 changed files with 320 additions and 270 deletions

View File

@@ -30,6 +30,7 @@ const Wheel = lazy(() => import('./pages/Wheel'));
// Admin pages - lazy load (only for admins)
const AdminPanel = lazy(() => import('./pages/AdminPanel'));
const AdminTickets = lazy(() => import('./pages/AdminTickets'));
const AdminTicketSettings = lazy(() => import('./pages/AdminTicketSettings'));
const AdminSettings = lazy(() => import('./pages/AdminSettings'));
const AdminApps = lazy(() => import('./pages/AdminApps'));
const AdminWheel = lazy(() => import('./pages/AdminWheel'));
@@ -257,6 +258,16 @@ function App() {
</AdminRoute>
}
/>
<Route
path="/admin/tickets/settings"
element={
<AdminRoute>
<LazyPage>
<AdminTicketSettings />
</LazyPage>
</AdminRoute>
}
/>
<Route
path="/admin/settings"
element={

View File

@@ -1179,6 +1179,8 @@
"replyPlaceholder": "Type your reply...",
"sendReply": "Send Reply",
"settings": "Settings",
"settingsSubtitle": "Configure ticket system and SLA",
"settingsLoadError": "Failed to load settings",
"supportMode": "Support mode",
"supportModeDesc": "Choose how users can contact support",
"modeBoth": "Tickets and contact",

View File

@@ -941,6 +941,8 @@
"replyPlaceholder": "پاسخ خود را بنویسید...",
"sendReply": "ارسال پاسخ",
"settings": "تنظیمات",
"settingsSubtitle": "پیکربندی سیستم تیکت و SLA",
"settingsLoadError": "خطا در بارگذاری تنظیمات",
"supportMode": "حالت پشتیبانی",
"supportModeDesc": "انتخاب کنید کاربران چگونه می‌توانند با پشتیبانی تماس بگیرند",
"modeBoth": "تیکت و تماس",

View File

@@ -1686,6 +1686,8 @@
"replyPlaceholder": "Введите ваш ответ...",
"sendReply": "Отправить",
"settings": "Настройки",
"settingsSubtitle": "Настройка тикетной системы и SLA",
"settingsLoadError": "Не удалось загрузить настройки",
"supportMode": "Режим поддержки",
"supportModeDesc": "Выберите, как пользователи могут связаться с поддержкой",
"modeBoth": "Тикеты и контакт",

View File

@@ -979,6 +979,8 @@
"replyPlaceholder": "输入您的回复...",
"sendReply": "发送回复",
"settings": "设置",
"settingsSubtitle": "配置工单系统和SLA",
"settingsLoadError": "加载设置失败",
"supportMode": "支持模式",
"supportModeDesc": "选择用户如何联系支持",
"modeBoth": "工单和联系方式",

View File

@@ -0,0 +1,297 @@
import { useState, useEffect } from 'react';
import { useNavigate } from 'react-router-dom';
import { useQuery, useMutation, useQueryClient } from '@tanstack/react-query';
import { useTranslation } from 'react-i18next';
import { adminApi } from '../api/admin';
import { AdminBackButton } from '../components/admin';
const SettingsIcon = () => (
<svg className="h-6 w-6" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={1.5}>
<path
strokeLinecap="round"
strokeLinejoin="round"
d="M9.594 3.94c.09-.542.56-.94 1.11-.94h2.593c.55 0 1.02.398 1.11.94l.213 1.281c.063.374.313.686.645.87.074.04.147.083.22.127.324.196.72.257 1.075.124l1.217-.456a1.125 1.125 0 011.37.49l1.296 2.247a1.125 1.125 0 01-.26 1.431l-1.003.827c-.293.24-.438.613-.431.992a6.759 6.759 0 010 .255c-.007.378.138.75.43.99l1.005.828c.424.35.534.954.26 1.43l-1.298 2.247a1.125 1.125 0 01-1.369.491l-1.217-.456c-.355-.133-.75-.072-1.076.124a6.57 6.57 0 01-.22.128c-.331.183-.581.495-.644.869l-.213 1.28c-.09.543-.56.941-1.11.941h-2.594c-.55 0-1.02-.398-1.11-.94l-.213-1.281c-.062-.374-.312-.686-.644-.87a6.52 6.52 0 01-.22-.127c-.325-.196-.72-.257-1.076-.124l-1.217.456a1.125 1.125 0 01-1.369-.49l-1.297-2.247a1.125 1.125 0 01.26-1.431l1.004-.827c.292-.24.437-.613.43-.992a6.932 6.932 0 010-.255c.007-.378-.138-.75-.43-.99l-1.004-.828a1.125 1.125 0 01-.26-1.43l1.297-2.247a1.125 1.125 0 011.37-.491l1.216.456c.356.133.751.072 1.076-.124.072-.044.146-.087.22-.128.332-.183.582-.495.644-.869l.214-1.281z"
/>
<path strokeLinecap="round" strokeLinejoin="round" d="M15 12a3 3 0 11-6 0 3 3 0 016 0z" />
</svg>
);
export default function AdminTicketSettings() {
const { t } = useTranslation();
const navigate = useNavigate();
const queryClient = useQueryClient();
const {
data: settings,
isLoading,
error,
} = useQuery({
queryKey: ['ticket-settings'],
queryFn: adminApi.getTicketSettings,
});
const [formData, setFormData] = useState({
sla_enabled: true,
sla_minutes: 5,
sla_check_interval_seconds: 60,
sla_reminder_cooldown_minutes: 15,
support_system_mode: 'both',
cabinet_user_notifications_enabled: true,
cabinet_admin_notifications_enabled: true,
});
useEffect(() => {
if (settings) {
setFormData({
sla_enabled: settings.sla_enabled,
sla_minutes: settings.sla_minutes,
sla_check_interval_seconds: settings.sla_check_interval_seconds,
sla_reminder_cooldown_minutes: settings.sla_reminder_cooldown_minutes,
support_system_mode: settings.support_system_mode,
cabinet_user_notifications_enabled: settings.cabinet_user_notifications_enabled ?? true,
cabinet_admin_notifications_enabled: settings.cabinet_admin_notifications_enabled ?? true,
});
}
}, [settings]);
const updateMutation = useMutation({
mutationFn: adminApi.updateTicketSettings,
onSuccess: () => {
queryClient.invalidateQueries({ queryKey: ['ticket-settings'] });
navigate('/admin/tickets');
},
});
const handleSubmit = (e: React.FormEvent) => {
e.preventDefault();
updateMutation.mutate(formData);
};
if (isLoading) {
return (
<div className="flex items-center justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
);
}
if (error) {
return (
<div className="animate-fade-in">
<div className="mb-6 flex items-center gap-3">
<AdminBackButton to="/admin/tickets" />
<h1 className="text-xl font-semibold text-dark-100">{t('admin.tickets.settings')}</h1>
</div>
<div className="rounded-xl border border-error-500/30 bg-error-500/10 p-6 text-center">
<p className="text-error-400">{t('admin.tickets.settingsLoadError')}</p>
<button
onClick={() => navigate('/admin/tickets')}
className="mt-4 text-sm text-dark-400 hover:text-dark-200"
>
{t('common.back')}
</button>
</div>
</div>
);
}
return (
<div className="animate-fade-in">
{/* Header */}
<div className="mb-6 flex items-center gap-3">
<AdminBackButton to="/admin/tickets" />
<div className="rounded-lg bg-accent-500/20 p-2 text-accent-400">
<SettingsIcon />
</div>
<div>
<h1 className="text-xl font-semibold text-dark-100">{t('admin.tickets.settings')}</h1>
<p className="text-sm text-dark-400">{t('admin.tickets.settingsSubtitle')}</p>
</div>
</div>
<form onSubmit={handleSubmit} className="space-y-6">
{/* Support System Mode */}
<div className="card">
<h3 className="mb-4 text-lg font-semibold text-dark-100">
{t('admin.tickets.supportMode')}
</h3>
<select
value={formData.support_system_mode}
onChange={(e) => setFormData({ ...formData, support_system_mode: e.target.value })}
className="input"
>
<option value="both">{t('admin.tickets.modeBoth')}</option>
<option value="tickets">{t('admin.tickets.modeTickets')}</option>
<option value="contact">{t('admin.tickets.modeContact')}</option>
</select>
<p className="mt-2 text-sm text-dark-500">{t('admin.tickets.supportModeDesc')}</p>
</div>
{/* Cabinet Notifications */}
<div className="card">
<h3 className="mb-4 text-lg font-semibold text-dark-100">
{t('admin.tickets.cabinetNotifications')}
</h3>
{/* User Notifications */}
<div className="mb-4">
<label className="flex cursor-pointer items-center gap-3">
<input
type="checkbox"
checked={formData.cabinet_user_notifications_enabled}
onChange={(e) =>
setFormData({
...formData,
cabinet_user_notifications_enabled: e.target.checked,
})
}
className="h-5 w-5 rounded border-dark-700 bg-dark-800 text-accent-500 focus:ring-2 focus:ring-accent-500 focus:ring-offset-0"
/>
<div>
<div className="font-medium text-dark-100">
{t('admin.tickets.userNotificationsEnabled')}
</div>
<div className="text-sm text-dark-500">
{t('admin.tickets.userNotificationsEnabledDesc')}
</div>
</div>
</label>
</div>
{/* Admin Notifications */}
<div>
<label className="flex cursor-pointer items-center gap-3">
<input
type="checkbox"
checked={formData.cabinet_admin_notifications_enabled}
onChange={(e) =>
setFormData({
...formData,
cabinet_admin_notifications_enabled: e.target.checked,
})
}
className="h-5 w-5 rounded border-dark-700 bg-dark-800 text-accent-500 focus:ring-2 focus:ring-accent-500 focus:ring-offset-0"
/>
<div>
<div className="font-medium text-dark-100">
{t('admin.tickets.adminNotificationsEnabled')}
</div>
<div className="text-sm text-dark-500">
{t('admin.tickets.adminNotificationsEnabledDesc')}
</div>
</div>
</label>
</div>
</div>
{/* SLA Settings */}
<div className="card">
<h3 className="mb-4 text-lg font-semibold text-dark-100">
{t('admin.tickets.slaSettings')}
</h3>
{/* SLA Enabled */}
<div className="mb-6">
<label className="flex cursor-pointer items-center gap-3">
<input
type="checkbox"
checked={formData.sla_enabled}
onChange={(e) => setFormData({ ...formData, sla_enabled: e.target.checked })}
className="h-5 w-5 rounded border-dark-700 bg-dark-800 text-accent-500 focus:ring-2 focus:ring-accent-500 focus:ring-offset-0"
/>
<div>
<div className="font-medium text-dark-100">{t('admin.tickets.slaEnabled')}</div>
<div className="text-sm text-dark-500">{t('admin.tickets.slaEnabledDesc')}</div>
</div>
</label>
</div>
{/* SLA Minutes */}
<div className="mb-4">
<label className="mb-2 block text-sm font-medium text-dark-100">
{t('admin.tickets.slaMinutes')}
</label>
<input
type="number"
min="1"
max="1440"
value={formData.sla_minutes}
onChange={(e) => setFormData({ ...formData, sla_minutes: parseInt(e.target.value) })}
className="input"
disabled={!formData.sla_enabled}
/>
<p className="mt-1 text-xs text-dark-500">{t('admin.tickets.slaMinutesDesc')}</p>
</div>
{/* Check Interval */}
<div className="mb-4">
<label className="mb-2 block text-sm font-medium text-dark-100">
{t('admin.tickets.checkInterval')}
</label>
<input
type="number"
min="30"
max="600"
value={formData.sla_check_interval_seconds}
onChange={(e) =>
setFormData({ ...formData, sla_check_interval_seconds: parseInt(e.target.value) })
}
className="input"
disabled={!formData.sla_enabled}
/>
<p className="mt-1 text-xs text-dark-500">{t('admin.tickets.checkIntervalDesc')}</p>
</div>
{/* Reminder Cooldown */}
<div>
<label className="mb-2 block text-sm font-medium text-dark-100">
{t('admin.tickets.reminderCooldown')}
</label>
<input
type="number"
min="1"
max="120"
value={formData.sla_reminder_cooldown_minutes}
onChange={(e) =>
setFormData({
...formData,
sla_reminder_cooldown_minutes: parseInt(e.target.value),
})
}
className="input"
disabled={!formData.sla_enabled}
/>
<p className="mt-1 text-xs text-dark-500">{t('admin.tickets.reminderCooldownDesc')}</p>
</div>
</div>
{/* Buttons */}
<div className="flex justify-end gap-3">
<button
type="button"
onClick={() => navigate('/admin/tickets')}
className="btn-secondary"
>
{t('common.cancel')}
</button>
<button type="submit" disabled={updateMutation.isPending} className="btn-primary">
{updateMutation.isPending ? (
<span className="flex items-center gap-2">
<span className="h-4 w-4 animate-spin rounded-full border-2 border-white/30 border-t-white" />
{t('common.saving')}
</span>
) : (
t('common.save')
)}
</button>
</div>
{updateMutation.isError && (
<div className="rounded-lg border border-error-500/30 bg-error-500/10 p-3 text-sm text-error-400">
{t('admin.tickets.settingsUpdateError')}
</div>
)}
</form>
</div>
);
}

View File

@@ -1,4 +1,5 @@
import { useState, useEffect } from 'react';
import { useState } from 'react';
import { useNavigate } from 'react-router-dom';
import { useQuery, useMutation, useQueryClient } from '@tanstack/react-query';
import { useTranslation } from 'react-i18next';
import { adminApi, AdminTicket, AdminTicketDetail, AdminTicketMessage } from '../api/admin';
@@ -104,12 +105,12 @@ function AdminMessageMedia({
export default function AdminTickets() {
const { t } = useTranslation();
const navigate = useNavigate();
const queryClient = useQueryClient();
const [selectedTicketId, setSelectedTicketId] = useState<number | null>(null);
const [statusFilter, setStatusFilter] = useState<string>('');
const [replyText, setReplyText] = useState('');
const [page, setPage] = useState(1);
const [showSettings, setShowSettings] = useState(false);
const { data: stats } = useQuery({
queryKey: ['admin-ticket-stats'],
@@ -214,7 +215,7 @@ export default function AdminTickets() {
</h1>
</div>
<button
onClick={() => setShowSettings(true)}
onClick={() => navigate('/admin/tickets/settings')}
className="btn-secondary flex items-center gap-2"
>
<svg
@@ -505,273 +506,6 @@ export default function AdminTickets() {
) : null}
</div>
</div>
{/* Settings Modal */}
{showSettings && <TicketSettingsModal onClose={() => setShowSettings(false)} />}
</div>
);
}
function TicketSettingsModal({ onClose }: { onClose: () => void }) {
const { t } = useTranslation();
const queryClient = useQueryClient();
const { data: settings, isLoading } = useQuery({
queryKey: ['ticket-settings'],
queryFn: adminApi.getTicketSettings,
});
const [formData, setFormData] = useState({
sla_enabled: settings?.sla_enabled ?? true,
sla_minutes: settings?.sla_minutes ?? 5,
sla_check_interval_seconds: settings?.sla_check_interval_seconds ?? 60,
sla_reminder_cooldown_minutes: settings?.sla_reminder_cooldown_minutes ?? 15,
support_system_mode: settings?.support_system_mode ?? 'both',
cabinet_user_notifications_enabled: settings?.cabinet_user_notifications_enabled ?? true,
cabinet_admin_notifications_enabled: settings?.cabinet_admin_notifications_enabled ?? true,
});
// Update form when settings load
useEffect(() => {
if (settings) {
setFormData({
sla_enabled: settings.sla_enabled,
sla_minutes: settings.sla_minutes,
sla_check_interval_seconds: settings.sla_check_interval_seconds,
sla_reminder_cooldown_minutes: settings.sla_reminder_cooldown_minutes,
support_system_mode: settings.support_system_mode,
cabinet_user_notifications_enabled: settings.cabinet_user_notifications_enabled ?? true,
cabinet_admin_notifications_enabled: settings.cabinet_admin_notifications_enabled ?? true,
});
}
}, [settings]);
const updateMutation = useMutation({
mutationFn: adminApi.updateTicketSettings,
onSuccess: () => {
queryClient.invalidateQueries({ queryKey: ['ticket-settings'] });
onClose();
},
});
const handleSubmit = (e: React.FormEvent) => {
e.preventDefault();
updateMutation.mutate(formData);
};
return (
<div
className="fixed inset-0 z-50 flex items-center justify-center bg-black/50 p-4"
onClick={onClose}
>
<div
className="card max-h-[90vh] w-full max-w-2xl overflow-y-auto"
onClick={(e) => e.stopPropagation()}
>
<div className="mb-6 flex items-center justify-between">
<h2 className="text-xl font-bold text-dark-50">{t('admin.tickets.settings')}</h2>
<button onClick={onClose} className="text-dark-400 transition-colors hover:text-dark-200">
<svg
className="h-6 w-6"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
strokeWidth={1.5}
>
<path strokeLinecap="round" strokeLinejoin="round" d="M6 18L18 6M6 6l12 12" />
</svg>
</button>
</div>
{isLoading ? (
<div className="flex justify-center py-12">
<div className="h-8 w-8 animate-spin rounded-full border-2 border-accent-500 border-t-transparent" />
</div>
) : (
<form onSubmit={handleSubmit} className="space-y-6">
{/* Support System Mode */}
<div>
<label className="mb-2 block text-sm font-medium text-dark-100">
{t('admin.tickets.supportMode')}
</label>
<select
value={formData.support_system_mode}
onChange={(e) => setFormData({ ...formData, support_system_mode: e.target.value })}
className="input"
>
<option value="both">{t('admin.tickets.modeBoth')}</option>
<option value="tickets">{t('admin.tickets.modeTickets')}</option>
<option value="contact">{t('admin.tickets.modeContact')}</option>
</select>
<p className="mt-1 text-xs text-dark-500">{t('admin.tickets.supportModeDesc')}</p>
</div>
{/* Cabinet Notifications */}
<div className="border-t border-dark-800/50 pt-6">
<h3 className="mb-4 text-lg font-semibold text-dark-100">
{t('admin.tickets.cabinetNotifications')}
</h3>
{/* User Notifications */}
<div className="mb-4">
<label className="flex cursor-pointer items-center gap-3">
<input
type="checkbox"
checked={formData.cabinet_user_notifications_enabled}
onChange={(e) =>
setFormData({
...formData,
cabinet_user_notifications_enabled: e.target.checked,
})
}
className="h-5 w-5 rounded border-dark-700 bg-dark-800 text-accent-500 focus:ring-2 focus:ring-accent-500 focus:ring-offset-0"
/>
<div>
<div className="font-medium text-dark-100">
{t('admin.tickets.userNotificationsEnabled')}
</div>
<div className="text-sm text-dark-500">
{t('admin.tickets.userNotificationsEnabledDesc')}
</div>
</div>
</label>
</div>
{/* Admin Notifications */}
<div>
<label className="flex cursor-pointer items-center gap-3">
<input
type="checkbox"
checked={formData.cabinet_admin_notifications_enabled}
onChange={(e) =>
setFormData({
...formData,
cabinet_admin_notifications_enabled: e.target.checked,
})
}
className="h-5 w-5 rounded border-dark-700 bg-dark-800 text-accent-500 focus:ring-2 focus:ring-accent-500 focus:ring-offset-0"
/>
<div>
<div className="font-medium text-dark-100">
{t('admin.tickets.adminNotificationsEnabled')}
</div>
<div className="text-sm text-dark-500">
{t('admin.tickets.adminNotificationsEnabledDesc')}
</div>
</div>
</label>
</div>
</div>
<div className="border-t border-dark-800/50 pt-6">
<h3 className="mb-4 text-lg font-semibold text-dark-100">
{t('admin.tickets.slaSettings')}
</h3>
{/* SLA Enabled */}
<div>
<label className="flex cursor-pointer items-center gap-3">
<input
type="checkbox"
checked={formData.sla_enabled}
onChange={(e) => setFormData({ ...formData, sla_enabled: e.target.checked })}
className="h-5 w-5 rounded border-dark-700 bg-dark-800 text-accent-500 focus:ring-2 focus:ring-accent-500 focus:ring-offset-0"
/>
<div>
<div className="font-medium text-dark-100">{t('admin.tickets.slaEnabled')}</div>
<div className="text-sm text-dark-500">{t('admin.tickets.slaEnabledDesc')}</div>
</div>
</label>
</div>
</div>
{/* SLA Minutes */}
<div>
<label className="mb-2 block text-sm font-medium text-dark-100">
{t('admin.tickets.slaMinutes')}
</label>
<input
type="number"
min="1"
max="1440"
value={formData.sla_minutes}
onChange={(e) =>
setFormData({ ...formData, sla_minutes: parseInt(e.target.value) })
}
className="input"
disabled={!formData.sla_enabled}
/>
<p className="mt-1 text-xs text-dark-500">{t('admin.tickets.slaMinutesDesc')}</p>
</div>
{/* Check Interval */}
<div>
<label className="mb-2 block text-sm font-medium text-dark-100">
{t('admin.tickets.checkInterval')}
</label>
<input
type="number"
min="30"
max="600"
value={formData.sla_check_interval_seconds}
onChange={(e) =>
setFormData({ ...formData, sla_check_interval_seconds: parseInt(e.target.value) })
}
className="input"
disabled={!formData.sla_enabled}
/>
<p className="mt-1 text-xs text-dark-500">{t('admin.tickets.checkIntervalDesc')}</p>
</div>
{/* Reminder Cooldown */}
<div>
<label className="mb-2 block text-sm font-medium text-dark-100">
{t('admin.tickets.reminderCooldown')}
</label>
<input
type="number"
min="1"
max="120"
value={formData.sla_reminder_cooldown_minutes}
onChange={(e) =>
setFormData({
...formData,
sla_reminder_cooldown_minutes: parseInt(e.target.value),
})
}
className="input"
disabled={!formData.sla_enabled}
/>
<p className="mt-1 text-xs text-dark-500">
{t('admin.tickets.reminderCooldownDesc')}
</p>
</div>
{/* Buttons */}
<div className="flex justify-end gap-3 border-t border-dark-800/50 pt-4">
<button type="button" onClick={onClose} className="btn-secondary">
{t('common.cancel')}
</button>
<button type="submit" disabled={updateMutation.isPending} className="btn-primary">
{updateMutation.isPending ? (
<span className="flex items-center gap-2">
<span className="h-4 w-4 animate-spin rounded-full border-2 border-white/30 border-t-white" />
{t('common.saving')}
</span>
) : (
t('common.save')
)}
</button>
</div>
{updateMutation.isError && (
<div className="rounded-lg border border-error-500/30 bg-error-500/10 p-3 text-sm text-error-400">
{t('admin.tickets.settingsUpdateError')}
</div>
)}
</form>
)}
</div>
</div>
);
}