Add files via upload

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Egor
2026-01-15 19:18:17 +03:00
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commit 7be6b5c0ae
70 changed files with 21835 additions and 0 deletions

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src/pages/AdminTickets.tsx Normal file
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import { useState } from 'react'
import { useQuery, useMutation, useQueryClient } from '@tanstack/react-query'
import { useTranslation } from 'react-i18next'
import { adminApi, AdminTicket, AdminTicketDetail, AdminTicketMessage } from '../api/admin'
import { ticketsApi } from '../api/tickets'
function AdminMessageMedia({ message, t }: { message: AdminTicketMessage; t: (key: string) => string }) {
const [imageLoaded, setImageLoaded] = useState(false)
const [imageError, setImageError] = useState(false)
const [showFullImage, setShowFullImage] = useState(false)
if (!message.has_media || !message.media_file_id) {
return null
}
const mediaUrl = ticketsApi.getMediaUrl(message.media_file_id)
if (message.media_type === 'photo') {
return (
<div className="mt-3">
{!imageLoaded && !imageError && (
<div className="w-full h-40 bg-dark-800 rounded-lg animate-pulse flex items-center justify-center">
<div className="w-6 h-6 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
</div>
)}
{imageError ? (
<div className="w-full h-32 bg-dark-800 rounded-lg flex items-center justify-center text-dark-400 text-sm">
{t('support.imageLoadFailed')}
</div>
) : (
<img
src={mediaUrl}
alt={message.media_caption || 'Attached image'}
className={`max-w-full max-h-64 rounded-lg cursor-pointer hover:opacity-90 transition-opacity ${
imageLoaded ? '' : 'hidden'
}`}
onLoad={() => setImageLoaded(true)}
onError={() => setImageError(true)}
onClick={() => setShowFullImage(true)}
/>
)}
{message.media_caption && (
<p className="text-xs text-dark-400 mt-1">{message.media_caption}</p>
)}
{showFullImage && (
<div
className="fixed inset-0 z-50 bg-black/90 flex items-center justify-center p-4"
onClick={() => setShowFullImage(false)}
>
<button
className="absolute top-4 right-4 text-white/70 hover:text-white"
onClick={() => setShowFullImage(false)}
>
<svg className="w-6 h-6" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={1.5}>
<path strokeLinecap="round" strokeLinejoin="round" d="M6 18L18 6M6 6l12 12" />
</svg>
</button>
<img src={mediaUrl} alt={message.media_caption || 'Attached image'} className="max-w-full max-h-full object-contain" />
</div>
)}
</div>
)
}
return (
<div className="mt-3">
<a
href={mediaUrl}
target="_blank"
rel="noopener noreferrer"
className="inline-flex items-center gap-2 px-3 py-2 bg-dark-700 hover:bg-dark-600 rounded-lg text-sm text-dark-200 transition-colors"
>
<svg className="w-4 h-4" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={2}>
<path strokeLinecap="round" strokeLinejoin="round" d="M12 4v16m8-8H4" />
</svg>
{message.media_caption || `Download ${message.media_type}`}
</a>
</div>
)
}
export default function AdminTickets() {
const { t } = useTranslation()
const queryClient = useQueryClient()
const [selectedTicketId, setSelectedTicketId] = useState<number | null>(null)
const [statusFilter, setStatusFilter] = useState<string>('')
const [replyText, setReplyText] = useState('')
const [page, setPage] = useState(1)
const { data: stats } = useQuery({
queryKey: ['admin-ticket-stats'],
queryFn: adminApi.getTicketStats,
})
const { data: ticketsData, isLoading: ticketsLoading } = useQuery({
queryKey: ['admin-tickets', page, statusFilter],
queryFn: () => adminApi.getTickets({
page,
per_page: 20,
status: statusFilter || undefined,
}),
})
const { data: selectedTicket, isLoading: ticketLoading } = useQuery({
queryKey: ['admin-ticket', selectedTicketId],
queryFn: () => adminApi.getTicket(selectedTicketId!),
enabled: !!selectedTicketId,
})
const replyMutation = useMutation({
mutationFn: ({ ticketId, message }: { ticketId: number; message: string }) =>
adminApi.replyToTicket(ticketId, message),
onSuccess: () => {
setReplyText('')
queryClient.invalidateQueries({ queryKey: ['admin-ticket', selectedTicketId] })
queryClient.invalidateQueries({ queryKey: ['admin-tickets'] })
queryClient.invalidateQueries({ queryKey: ['admin-ticket-stats'] })
},
})
const statusMutation = useMutation({
mutationFn: ({ ticketId, status }: { ticketId: number; status: string }) =>
adminApi.updateTicketStatus(ticketId, status),
onSuccess: () => {
queryClient.invalidateQueries({ queryKey: ['admin-ticket', selectedTicketId] })
queryClient.invalidateQueries({ queryKey: ['admin-tickets'] })
queryClient.invalidateQueries({ queryKey: ['admin-ticket-stats'] })
},
})
const handleReply = (e: React.FormEvent) => {
e.preventDefault()
if (!selectedTicketId || !replyText.trim()) return
replyMutation.mutate({ ticketId: selectedTicketId, message: replyText })
}
const getStatusBadge = (status: string) => {
switch (status) {
case 'open': return 'badge-info'
case 'pending': return 'badge-warning'
case 'answered': return 'badge-success'
case 'closed': return 'badge-neutral'
default: return 'badge-neutral'
}
}
const getPriorityBadge = (priority: string) => {
switch (priority) {
case 'urgent': return 'badge-error'
case 'high': return 'badge-warning'
default: return 'badge-neutral'
}
}
const formatUser = (ticket: AdminTicket | AdminTicketDetail) => {
if (!ticket.user) return 'Unknown'
const { first_name, last_name, username, telegram_id } = ticket.user
if (first_name || last_name) return `${first_name || ''} ${last_name || ''}`.trim()
if (username) return `@${username}`
return `ID: ${telegram_id}`
}
return (
<div className="space-y-6">
<h1 className="text-2xl sm:text-3xl font-bold text-dark-50">{t('admin.tickets.title')}</h1>
{/* Stats */}
{stats && (
<div className="grid grid-cols-2 sm:grid-cols-5 gap-3">
<div className="card text-center">
<div className="stat-value">{stats.total}</div>
<div className="stat-label">{t('admin.tickets.total')}</div>
</div>
<div className="card text-center">
<div className="stat-value text-accent-400">{stats.open}</div>
<div className="stat-label">{t('admin.tickets.statusOpen')}</div>
</div>
<div className="card text-center">
<div className="stat-value text-warning-400">{stats.pending}</div>
<div className="stat-label">{t('admin.tickets.statusPending')}</div>
</div>
<div className="card text-center">
<div className="stat-value text-success-400">{stats.answered}</div>
<div className="stat-label">{t('admin.tickets.statusAnswered')}</div>
</div>
<div className="card text-center col-span-2 sm:col-span-1">
<div className="stat-value text-dark-400">{stats.closed}</div>
<div className="stat-label">{t('admin.tickets.statusClosed')}</div>
</div>
</div>
)}
<div className="grid grid-cols-1 lg:grid-cols-3 gap-6">
{/* Ticket List */}
<div className="lg:col-span-1 card">
<div className="flex justify-between items-center mb-4">
<h2 className="text-lg font-semibold text-dark-100">{t('admin.tickets.list')}</h2>
<select
value={statusFilter}
onChange={(e) => { setStatusFilter(e.target.value); setPage(1) }}
className="input py-1.5 px-3 w-auto text-sm"
>
<option value="">{t('admin.tickets.allStatuses')}</option>
<option value="open">{t('admin.tickets.statusOpen')}</option>
<option value="pending">{t('admin.tickets.statusPending')}</option>
<option value="answered">{t('admin.tickets.statusAnswered')}</option>
<option value="closed">{t('admin.tickets.statusClosed')}</option>
</select>
</div>
{ticketsLoading ? (
<div className="flex justify-center py-12">
<div className="w-8 h-8 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
</div>
) : ticketsData?.items.length === 0 ? (
<div className="text-center py-12 text-dark-500">{t('admin.tickets.noTickets')}</div>
) : (
<div className="space-y-2 max-h-[500px] overflow-y-auto scrollbar-hide">
{ticketsData?.items.map((ticket) => (
<button
key={ticket.id}
onClick={() => setSelectedTicketId(ticket.id)}
className={`w-full text-left p-4 rounded-xl border transition-all ${
selectedTicketId === ticket.id
? 'border-accent-500 bg-accent-500/10'
: 'border-dark-700/50 hover:border-dark-600 bg-dark-800/30'
}`}
>
<div className="flex justify-between items-start gap-2 mb-2">
<span className="text-dark-100 font-medium truncate">
#{ticket.id} {ticket.title}
</span>
<span className={getStatusBadge(ticket.status)}>
{t(`admin.tickets.status${ticket.status.charAt(0).toUpperCase() + ticket.status.slice(1)}`)}
</span>
</div>
<div className="text-xs text-dark-500">
{formatUser(ticket)} | {new Date(ticket.updated_at).toLocaleDateString()}
</div>
{ticket.last_message && (
<div className="text-xs text-dark-600 mt-1 truncate">
{ticket.last_message.is_from_admin ? t('admin.tickets.you') : t('admin.tickets.user')}:{' '}
{ticket.last_message.message_text.substring(0, 50)}...
</div>
)}
</button>
))}
</div>
)}
{ticketsData && ticketsData.pages > 1 && (
<div className="flex justify-center items-center gap-3 mt-4 pt-4 border-t border-dark-800/50">
<button
onClick={() => setPage((p) => Math.max(1, p - 1))}
disabled={page === 1}
className="btn-secondary text-sm py-1.5 px-3 disabled:opacity-50"
>
{t('common.back')}
</button>
<span className="text-sm text-dark-400">{page} / {ticketsData.pages}</span>
<button
onClick={() => setPage((p) => Math.min(ticketsData.pages, p + 1))}
disabled={page === ticketsData.pages}
className="btn-secondary text-sm py-1.5 px-3 disabled:opacity-50"
>
{t('common.next')}
</button>
</div>
)}
</div>
{/* Ticket Detail */}
<div className="lg:col-span-2 card">
{!selectedTicketId ? (
<div className="flex flex-col items-center justify-center h-64">
<div className="w-16 h-16 mb-4 rounded-2xl bg-dark-800 flex items-center justify-center">
<svg className="w-8 h-8 text-dark-500" fill="none" viewBox="0 0 24 24" stroke="currentColor" strokeWidth={1.5}>
<path strokeLinecap="round" strokeLinejoin="round" d="M16.5 6v.75m0 3v.75m0 3v.75m0 3V18m-9-5.25h5.25M7.5 15h3M3.375 5.25c-.621 0-1.125.504-1.125 1.125v3.026a2.999 2.999 0 010 5.198v3.026c0 .621.504 1.125 1.125 1.125h17.25c.621 0 1.125-.504 1.125-1.125v-3.026a2.999 2.999 0 010-5.198V6.375c0-.621-.504-1.125-1.125-1.125H3.375z" />
</svg>
</div>
<div className="text-dark-400">{t('admin.tickets.selectTicket')}</div>
</div>
) : ticketLoading ? (
<div className="flex justify-center py-12">
<div className="w-8 h-8 border-2 border-accent-500 border-t-transparent rounded-full animate-spin" />
</div>
) : selectedTicket ? (
<div className="flex flex-col h-full">
{/* Header */}
<div className="border-b border-dark-800/50 pb-4 mb-4">
<div className="flex justify-between items-start mb-3">
<h3 className="text-lg font-semibold text-dark-100">
#{selectedTicket.id} {selectedTicket.title}
</h3>
<div className="flex gap-2">
<span className={getStatusBadge(selectedTicket.status)}>
{t(`admin.tickets.status${selectedTicket.status.charAt(0).toUpperCase() + selectedTicket.status.slice(1)}`)}
</span>
<span className={getPriorityBadge(selectedTicket.priority)}>
{selectedTicket.priority}
</span>
</div>
</div>
<div className="text-sm text-dark-500 mb-4">
{t('admin.tickets.from')}: {formatUser(selectedTicket)} |{' '}
{t('admin.tickets.created')}: {new Date(selectedTicket.created_at).toLocaleString()}
</div>
<div className="flex flex-wrap gap-2">
{['open', 'pending', 'answered', 'closed'].map((s) => (
<button
key={s}
onClick={() => statusMutation.mutate({ ticketId: selectedTicket.id, status: s })}
disabled={selectedTicket.status === s || statusMutation.isPending}
className={`px-3 py-1.5 text-xs rounded-lg border transition-all ${
selectedTicket.status === s
? 'bg-accent-500/20 border-accent-500/50 text-accent-400'
: 'border-dark-700/50 text-dark-400 hover:border-dark-600 hover:text-dark-200'
} disabled:opacity-50`}
>
{t(`admin.tickets.status${s.charAt(0).toUpperCase() + s.slice(1)}`)}
</button>
))}
</div>
</div>
{/* Messages */}
<div className="flex-1 overflow-y-auto space-y-4 max-h-[400px] mb-4 scrollbar-hide">
{selectedTicket.messages.map((msg) => (
<div
key={msg.id}
className={`p-4 rounded-xl ${
msg.is_from_admin
? 'bg-accent-500/10 border border-accent-500/20 ml-4'
: 'bg-dark-800/50 border border-dark-700/30 mr-4'
}`}
>
<div className="flex justify-between items-center mb-2">
<span className={`text-xs font-medium ${msg.is_from_admin ? 'text-accent-400' : 'text-dark-400'}`}>
{msg.is_from_admin ? t('admin.tickets.adminLabel') : t('admin.tickets.userLabel')}
</span>
<span className="text-xs text-dark-500">
{new Date(msg.created_at).toLocaleString()}
</span>
</div>
<p className="text-dark-200 whitespace-pre-wrap">{msg.message_text}</p>
<AdminMessageMedia message={msg} t={t} />
</div>
))}
</div>
{/* Reply form */}
{selectedTicket.status !== 'closed' && (
<form onSubmit={handleReply} className="border-t border-dark-800/50 pt-4">
<textarea
value={replyText}
onChange={(e) => setReplyText(e.target.value)}
placeholder={t('admin.tickets.replyPlaceholder')}
rows={3}
className="input resize-none"
/>
<div className="flex justify-end mt-3">
<button
type="submit"
disabled={!replyText.trim() || replyMutation.isPending}
className="btn-primary"
>
{replyMutation.isPending ? (
<span className="flex items-center gap-2">
<span className="w-4 h-4 border-2 border-white/30 border-t-white rounded-full animate-spin" />
{t('common.loading')}
</span>
) : (
t('admin.tickets.sendReply')
)}
</button>
</div>
</form>
)}
</div>
) : null}
</div>
</div>
</div>
)
}